Real numbers.
Three tiers of Managed IT for businesses without internal IT. A separate Co-Managed track for teams that have IT and need backup. Real starting prices, real what's-included list.
Three tiers. Pick the depth of security you need.
Every tier includes help desk, monitoring, M365 administration, and a security baseline. The differences are in depth of threat defense and how much compliance scaffolding you need.
Solid baseline for offices that want IT off their plate.
- Unlimited help desk
- Monitoring · patching · RMM
- M365 admin · MFA · identity hygiene
- Managed antivirus · DNS filtering
- Phishing protection · training
- Vendor management · annual QBR
Most businesses land here. Active threat defense.
- Everything in Managed
- EDR endpoint protection
- AI email security · BEC detection
- Endpoint backup + offsite
- Password manager · dark-web monitoring
- Quarterly business review
For compliance, regulated, or risk-averse operations.
- Everything in Secured
- EDR with rollback · MDR · 24/7 SOC
- DLP · SIEM · log retention
- Vulnerability mgmt + remediation SLA
- vCIO quarterly · vCISO advisory
- Compliance pack (HIPAA / SOC 2 / CMMC)
Backup for your IT team — priced like a bench.
Your in-house IT carries the daily load. We are the bench they escalate to, the after-hours rotation, and the project team when refresh cycles hit. Predictable per-user fee plus block hours plus optional stack pieces.
T2/T3 bench plus after-hours triage for your IT.
- T2/T3 escalation · business hours
- After-hours triage (we route & call back)
- 30 min / user / mo pooled engineering
- vCIO 4 hrs / quarter
- Project bench at 10% off standard rates
24/7 response, compliance, vacation coverage.
- Everything in Co-Mgd Secured
- 24/7 full escalation response
- 60 min / user / mo pooled engineering
- vCIO + vCISO time included
- Compliance evidence + cyber insurance attestation
No minimum, no commitment. Bill as you use it.
What changes between tiers.
The Managed IT tiers compared, line by line. No hidden surcharges, no after-hours fees, no per-ticket billing on any tier.
| Feature | Managed | Secured | Hardened |
|---|---|---|---|
| Help desk · business hours | |||
| Endpoint monitoring & patching | |||
| M365 / Workspace administration | |||
| MFA + identity hygiene | |||
| Phishing protection + training | |||
| Endpoint security (antivirus) | EDR | EDR + rollback | |
| AI email security · BEC defense | — | with ATO + Teams | |
| Endpoint backup + offsite | — | ||
| Password manager · dark web | — | ||
| Quarterly business review | — | ||
| 24/7 SOC · MDR | — | — | |
| DLP · SIEM · log retention | — | — | |
| Vulnerability mgmt + remediation SLA | — | — | |
| vCIO + vCISO advisory | — | — | |
| Compliance pack (HIPAA / SOC 2 / CMMC) | — | — | |
| Annual external scan or pen test | — | — |
Want exact pricing?
Send us your current bills. We'll produce a side-by-side comparison showing what consolidating would actually cost — and save.